Caroline Burns

I have cared for children for over 20 years. I firstly worked as a nanny/childminder. I gained my NNEB Nursery Nurse Diploma in 2001.

In 2009, I returned to education to study to gain a degree in Early Childhood Studies. I qualified with a BA Honours Degree (1st Class) in 2011.  I have also successfully completed a course in Paediatric First Aid & Safeguarding Officer training.

I worked for several years for Action for Children Charity and the NHS. Alongside working in the Pagoda I am currently a volunteer mentor with Action for Children working with children who have additional emotional or behavioural needs.

I am passionate about caring for children and particularly interested in enabling children to develop their well being and self esteem which I believe to be the foundation for all areas of learning and development.


Isca Serrano

I have worked with children since leaving school in 2011. I went onto complete my Level 3 in Children's care, learning & development. I combined this with several placements in various settings including Special Educational Needs settings which developed my passion for working with children. 

I began working in Pagoda Nursery in 2014 and have completed my HNC Level 4 in Childhood Youth Studies & Sociology. I am especially interested in the emotional & social development of children and find great reward in working with children who have additional needs. 

I have recently completed my Paediatric First Aid, Special Education Needs Co-ordinator training and Safeguarding training. I have also became a Early Years Chartered Educator after completing training in 2017.


Yan Ming Guan (currently on maternity leave)

I qualified with CACHE Level 3 Diploma in Childcare and Education. During my training I have worked for a variety of settings where I gained valuable experience. 

I enjoy working with children as it is a job which is constantly changing, different every day and seeing the children grow and develop is an amazing feeling. 

I completed a Fine Art course and enjoy encouraging the children to develop their creativity, imagination and individuality.  I have also successfully completed a course in Paediatric First Aid.

I speak three languages: English, Cantonese and Mandarin.


Ruby Lees

I am a qualified Level 3 childcare practitioner. I have been working with children in Early Years settings for 4 years. I worked in 2 pre schools in Beijing, China for 2 years after I finished university.

I have worked in Pagoda Nursery since 2016.  I am trained in Paediatric First Aid and Safeguarding children. I completed an Early Years Chartered Educator course in 2017.

I speak English & conversational Mandarin Chinese.

Sazia Alauddin

I have worked in childcare settings for over 7 years. I have a Level 2 Childcare qualification and I am currently working towards my Level 3. I have experience of working in both schools & nurseries supporting children with language and any additional needs.

I have recently completed my Paediatric First Aid & Safeguarding training.

I speak English, Bengali & Hindi